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Senior Care Authority

Common Terms

Linda Cale, CSA®, Local Senior Advisor Local Senior Advisors

Common Terms

We have compiled this list of acronyms and terms you might encounter to help you understand and simplify the shorthand that is often used. It’s always acceptable and a good idea to ask questions if something doesn’t make sense to you!

Long Term Care Services

ADL
Activities of Daily Living, including bathing, grooming, feeding, toileting, dressing, mobility assistance
IADL
Instrumental Activities of Daily Living, related primarily to independent living, include cooking, driving or use of public transportation, managing medication, housework and others
AID and ATTENDANCE
Common financial benefit for eligible Veterans to be used for care needs
LTC
long-term care, generally assisted living, memory care, or skilled nursing
IL
independent living, no care, unlicensed, but may offer meals in common dining room, housekeeping, some transportation
AL
assisted living, for people needing assistance with ADLs, med management, includes meals, laundry, housekeeping, some transportation to appointments, planned activities and excursions
MC
memory care, services provided in assisted living with additional care and supervision for those with cognitive impairment, includes appropriate activities
CCRC
continuing care retirement community, may require a buy in, usually offers all levels of care through end of life
SNF
skilled nursing facility, for those requiring medical services as part of their care plan; also used for post acute rehabilitation
APS
Adult Protective Services
OMBUDSMEN
protects residents’ rights in assisted and memory care communities

Service Providers

CDP
certified dementia practitioner
CNA
certified nursing assistant
CSA
certified senior advisor
HHA
home health aide
LVN
licensed vocational nurse
LPN
licensed practical nurse
RN
registered nurse
NP
nurse practitioner
PCP
primary care provider

Medical

DX
medical shorthand for diagnosis
ALZ
Alzheimer’s Disease
PD
Parkinson’s Disease
FTL
Frontal Temporal Lobe Dementia
DLB
Dementia with Lewy Bodies
MCI
Mild Cognitive Impairment
COPD
chronic obstructive pulmonary disease
CHF
congestive heart failure
DNR
Do not resuscitate
AD
Advanced Directive
POA
Power of Attorney (one for healthcare, and one for financial)
"Working with Senior Care Authority Carolinas was awesome! They made the process of finding and choosing a community faster and easier. I would recommend using them."

Valerie C. / Hendersonville, NC

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Grandpa and Grandson
Couple at Lake

"Linda spent time really understanding what our needs were and worked hard to find the right environment that met those needs. Whether it was the communities survey history, longevity of staff, activities, transportation, room layout or just the financial investment, Linda was so diligent in making sure we were making the best choice we could. We are convinced that Linda's involvement helped us find the best place for our loved one's care. I really don't know what we would have done if Linda hadn't been there to guide us along the way. We whole heartedly thank her and would highly recommend her services to anyone in a similar situation. She made the difficult bearable."

- P. Shaw

"I knew nothing about finding an assisted living facility for my dad before I met Linda. She was professional, knowledgeable, educational, and most importantly caring. We looked at 4 different places that all met the criteria. Together we selected the best one. Days after selection, my dad was informed he needed to move from his current skilled care facility to someplace else. Insurance said so. There are no family members within an 8 hour drive of my dad and Linda facilitated the move on her own. She even made arrangements for temporary furniture until family could return. Never in my adult life have I experienced such genuine care from a service provider. Linda is by far the best."

- MARK CHEBEN

SCA in Greenville went beyond in such ways as meeting with my Mom for comfort, arranging for other care and even moving.

- B. Shelton

"My parents were set to move to one assisted living facility in Hendersonville, NC from New Jersey when the facility backend out at the last minute due to my 95 year old father's condition after we sent a deposit and ordered furniture and lifted all the paperwork. Linda Cale was fabulous and jumped into action from giving us recommendations for several other assisted living facilities and reaching out to them on our behalf. She was upfront with the facilities regrading my father's condition and with her help we settled on California Reserve where they are moving later this month in October. I don't know where we could be without her help. I would recommend Linda to anyone needing assistance when it comes to assisted living for a parent. Thank you Linda."

- David Levy

"I knew nothing about finding an assisted living facility for my dad before I met Linda. She was professional, knowledeable, educational, and most importantly caring. We looked at 4 different places that all met the criteria.Together we selected the best one. Days after selection, my dad was informed he needed to move from his current skilled care facility to someplace else. Insurance said so. There are no family members within 8 hour drive of my dad and Linda facilitated the move on her own. She even made arrangements for temporary furniture until family could return. Never in my adult life have experienced such genuine care from a service provider. Linda is by far the best."

- Mark Cheben

"I cannot recommend Linda enough for her assistance, guidance and consultation for our needs. We began with a discussion for a driving self-assessment for my husband. She was considerate and listened to his concerns but was honest about the risks and put his safety and the safety of others first. Understanding his background she speaks to him in a way that he feels respected, honored and treats him with the dignity he deserves. She brought him options of the companis for long term care that allows me resolve when I need it. He gets new people to share his stories with and I get to refresh, recharge and enjoy my time as well. Her support is giving us a way to move forward with confidence and know she will be there every step of our journey."

- Leslie Haynes
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